Name: X3 Series Under-Sink Drinking Water Filter System
Brand: ONEMI
SKU: x3-series
Availability: InStock

Question 1

What is the Minimum Order Quantity (MOQ)?

Accepted Answer

Our standard MOQ for OEM private label products is 50 units. For ODM projects involving completely new product development, the MOQ is negotiable (tooling costs apply). Accessories and filter cartridges typically have an MOQ of 1,000 pieces. Sample orders are negotiable, with a minimum of 1-5 units to arrange prototyping.

Question 2

Do you support brand LOGO and packaging customization?

Accepted Answer

Yes, we provide comprehensive brand customization services. OEM clients can have their LOGO silkscreened or laser-engraved on the products, and customize exclusive color boxes, user manuals, certificates of conformity, etc. ODM clients can fully customize the industrial design, color schemes, and packaging style. All customization plans are implemented after client confirmation during the prototyping stage.

Question 3

How do we start working together?

Accepted Answer

You can start in just four steps: ① Submit your requirements via our contact page or email (leo@onemiro.com); ② We will reply within 24 hours with product solutions and a quotation; ③ Arrange prototyping after confirming the plan; ④ Sign the contract and proceed to mass production once the sample is approved. Feel free to inquire anytime with no upfront costs.

Question 4

What is the lead time for samples and mass production?

Accepted Answer

Sample production generally takes 7-15 working days (including tooling adjustments). The lead time for OEM private label mass production is 15-30 working days, while ODM custom tooling projects take 30-60 working days. Specific lead times depend on order volume and product complexity, and we will provide an accurate schedule during quotation.

Question 5

What are the payment terms?

Accepted Answer

Our standard payment terms are T/T (Telegraphic Transfer), with a 30% deposit and the remaining 70% balance paid before shipment. For long-term partners, we can negotiate L/C (Letter of Credit) or more flexible credit terms. Sample orders require full payment upfront, while mass production orders require a deposit after sample approval.

Question 6

What shipping methods and trade terms do you support?

Accepted Answer

We support multiple shipping methods: sea freight (FOB Shenzhen/Guangzhou port), air freight, and express delivery (DHL/FedEx/UPS/TNT). Trade terms can be provided as EXW, FOB, CIF, or DDP based on client requirements. Our partner freight forwarders cover over 50 countries and regions worldwide, offering door-to-door logistics services.

Question 7

What international certifications do your products hold?

Accepted Answer

The ONEMI factory is ISO 9001 quality management system certified. Our products hold international certifications including CE (EU), UL/FCC (US), RoHS (environmental protection), and NSF (filter materials). We can also assist clients in applying for other country-specific certifications as required by their target markets.

Question 8

What packaging options are available?

Accepted Answer

We offer a variety of packaging solutions: standard export packaging (white box/kraft carton), custom branded color boxes, gift boxes (suitable for retail), and specialized packaging per client request. All export products utilize multi-layer protective packaging consisting of foam, carton, and wooden crates to ensure safety during long-distance transit.

Question 9

How do you guarantee product quality?

Accepted Answer

We implement full-process quality control: Incoming Quality Control (IQC) → In-Process Quality Control (IPQC) → Outgoing Quality Control (OQC) → factory aging tests. Each production line is equipped with dedicated QC personnel, and key processes utilize automated testing equipment. We support client or third-party inspections and provide inspection reports before shipment.

Question 10

Can we visit your factory?

Accepted Answer

You are welcome to schedule a visit! Our factory is located in Dalang Town, Dongguan City, Guangdong Province, approximately a 40-minute drive from Shenzhen Bao'an Airport. Please book your visit at least 3 working days in advance so we can arrange hospitality and technical staff to guide you. You can also tour our factory online via video/remote conference.

Product Model	X3-100
Stage 1 Quick-Fit FSA All-in-One Composite Filter Cartridge	✅
Stage 2 Quick-Fit RO Reverse Osmosis Membrane (100GPD)	✅
Stage 3 Quick-Fit ACM High-Precision Dual-Effect Composite Filter Cartridge	✅
Water Storage Component	3.2G Pressure Tank/240×350mm
Purified Water Faucet	✅ Bypass Direct Drinking Faucet
Main Unit Dimensions	435×125×390 mm
Filtration Accuracy	0.0001μm
Rated Flow Rate	100 GPD (379 L/day)
Rated Power	2A/24V/48W
Applicable Voltage	100-240V~50/60Hz
Water Temperature	5~38℃
Working Pressure	0.1-0.4 MPa
Packing Dimensions	725×248×448 mm
Packing Volume	0.081 m³
Packing Weight	Approx. 12 kg