Privacy Policy

1. Information We Collect

We only collect information that you actively provide to us. When you submit an inquiry through our website's online form, we collect your name, contact details (phone or email), and the specific questions or needs described in your message. The information collected is limited to what you voluntarily fill in and submit. We do not collect any personal data without your knowledge. Information submitted on related pages such as Terms of Use, Service Agreements, or Product Registration also falls under the scope of this policy.

2. How We Use Your Information

We use your personal information solely for the following purposes: responding to your inquiries and business needs, processing your orders and related after-sales service, continuously improving our products and service experience, and sending you product updates and industry information with your explicit consent. We will not use your personal information for any purposes unrelated to those described above.

3. Data Storage and Security

We employ industry-standard security measures to protect your personal information. All data is stored on encrypted servers with firewalls and access control technologies to prevent unauthorized access. We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, and for no longer than five years. After the retention period, your data will be securely deleted or anonymized.

4. Information Sharing and Disclosure

We are committed to not selling or renting your personal information to any third party. We do not share your personal data with third parties except in the following circumstances: with your explicit consent; when required by applicable laws, regulations, or mandatory requests from administrative or judicial authorities; or when reasonably necessary to protect the legitimate rights and interests of ONEMI and its users.

5. Cookie Usage

Our website uses essential functional cookies to ensure proper operation. Additionally, we use self-hosted Matomo analytics to collect de-identified anonymous statistical data for understanding website traffic trends and improving user experience. The data collected by Matomo does not contain any personally identifiable information and is not transmitted to any third-party analytics platform.

6. Your Rights

You are entitled by law to access, correct, delete, and withdraw consent regarding your personal information. You may submit a request through the contact information at the bottom of this policy, and we will respond within fifteen working days. If you have any objections to our processing of your personal data, you have the right to file a complaint with the relevant regulatory authorities.

7. Contact Us

Guangdong One Mi Enviro-Tech Co., Ltd.
6/F, Bldg 2, Huihong Innovation Park, No.30 Fumin Nansan Rd, Baopo, Dalang, Dongguan, Guangdong 523770, China
Email: privacy@onemiro.com
Phone: 15917676668

Last updated: July 2026